An AI HR Assistant that cuts manual work by 70% – without changing your channels
Real HR automation isn’t a chatbot with nice manners. It’s a policy-aware assistant that answers with receipts and executes the update in Teams/Slack or the web portal you already use. Think of it as strapping a twin-turbo to your shared HR inbox.
People Ops was drowning in repetitive questions (leave balances, payslips, benefits). Compliance pressure was rising: new legislation meant answers needed to be right now and audit-ready.
Data pinballed across HRIS, payroll, and LMS, and too much of it was re-keyed by hand. Employees expected consumer-grade speed, but the existing FAQs couldn’t handle company-specific policy nuance.
Our approach was straightforward and conservative: build a policy-tuned assistant on your own handbook and regional labor codes, add retrieval with citations so every answer points to its source, and wire least-privilege connectors into HRIS/payroll/ticketing so the bot can both answer and complete the admin.
Employees stay in Teams/Slack or the web portal, SSO handles access, and every action is logged for audit.
No new app, no rewrite – just an “Ask HR” entry point where work already happens.
The outcome was measurable and steady. Because responses carry timestamped sources, auditors and employees see the same truth, and HR specialists get their time back for the work that needs judgment rather than copy-pasting policy.
Retrieval
Backend
Integrations
In our delivery practice, the work moves fastest when we treat the handset as production: set edge budgets: latency, battery, offline before tuning anything. Map every field to FHIR up front so integration turns into configuration, and validate against a physical reference to earn clinical trust. Ship as an SDK and roll out via MDM so you can pilot, stage, and roll back- laying the rails for whatever you build next.