Smarter IT for Smarter Manufacturing

Our expertise lies in IT outsourcing services that drive long-term growth through true partnership.

Sun* Inc. specializes in digital transformation for industries like healthcare, fintech, retail, eCommerce, and manufacturing, focusing on automation, AI/ML, data analytics, and software engineering.

Our Japanese-rooted quality ensures precision and continuous improvement, while our ROI-focused delivery model guarantees cost-effective, scalable solutions. With over 1,000 projects completed, we prioritize delivering real, measurable outcomes, not just technology.

We have over 12 years of experience in digital transformation and 7+ years in AI engineering as well as RnD, with a strong focus on practical implementation.

Our AI/ML team consists of 35+ senior AI experts who have delivered over 40 successful AI development projects.

Leveraging our Japanese heritage of precision and continuous improvement, we ensure that AI solutions are implemented effectively, driving both efficiency and value for your business, quickly and cost-effectively.

What sets us apart is our approach to true partnership.

We focus on understanding your goals and industry needs, delivering tailored IT solutions that are both scalable and cost-effective. With our deep and diverse industry expertise and our agile-driven quality, we ensure the implementation of lean, efficient systems that lead to tangible business outcomes.

We’re not just another IT outsourcing vendor; we’re a partner committed to your growth, focusing on ethical AI and transparent data practices.

Our initial consultation with in-house experts is designed to align your goals with actionable outcomes.

We begin by understanding your business needs and challenges, offering a clear roadmap for how IT transformation can drive growth. This collaborative discussion ensures we’re on the same page about the results you want, followed by a tailored action plan that combines precision with efficiency.

We focus on clear, direct communication—no fluff—ensuring you leave with immediate clarity and next steps.

We offer a free initial consultation to discuss your needs and explore how our IT outsourcing services can create long-term value for your business.

During this consultation, we focus on providing clarity and actionable insights without any obligation. If we move forward, we ensure a transparent and ROI-focused pricing structure for your project’s next steps, all in alignment with your goals.

You can access our company profile on our website, where you’ll find detailed information about our services, case studies, and client success stories.

We also maintain an active presence on LinkedIn, showcasing our expertise, team, and company news. Please contact us at [email protected] to receive a full PDF of our portfolio.

In our AI/ML and cloud services, we utilize cutting-edge technologies that are designed to deliver real, practical results.

Our AI/ML solutions leverage frameworks like TensorFlow, PyTorch, and Scikit-learn, along with cloud platforms such as AWS, Azure, and Google Cloud for scalable, secure deployment.

We also integrate cloud-native tools such as Kubernetes and Docker for containerization and orchestration, ensuring that solutions are scalable, efficient, and aligned with your business needs. Our tech stack is chosen for its flexibility, reliability, and ability to drive measurable business outcomes in the manufacturing and industrial sectors.

Check out our AI/ML expertise page for more details.

Our tech stack is designed to bridge the gap between modern technologies and legacy systems. We use robust integration tools such as REST APIs, middleware platforms, and enterprise service buses (ESBs) to ensure seamless communication between legacy systems (e.g., MES, ERP) and new technologies.

Our team specializes in modernizing these systems, ensuring that new solutions complement and extend the life of existing infrastructure without disrupting ongoing operations. By combining industry-specific knowledge with our technical expertise, we ensure that integration is smooth, scalable, and aligned with your goals.

Choosing the right tech stack is a collaborative process. We begin by thoroughly understanding your business challenges, goals, and existing systems. Our team of experts then assesses the most suitable technologies based on your specific needs, scalability requirements, and industry demands.

For example, in healthcare, we often prioritize AI-driven diagnostic tools, predictive analytics for patient outcomes, and machine learning models for personalized treatment plans.

We choose technologies that align with your business objectives, ensuring they are cost-effective, future-proof, and provide tangible results. Our goal is always to deliver practical, industry-relevant solutions rather than just using the latest tech for the sake of innovation.

We ensure our AI models are practical by focusing on solving real business problems with measurable outcomes. Our AI team works closely with you to understand the specific challenges you face, such as downtime reduction or efficiency improvements.

We follow a results-driven methodology, where we define success metrics upfront and continuously monitor the model’s performance in real-world environments. Through iterative testing and feedback loops, we refine and optimize the models to ensure they deliver actionable insights that drive efficiency, cost savings, and long-term value. Our focus is always on outcomes, not just models or algorithms.

Need more details? Reach out to our expert team, we can provide you a sample approach tailored to the problems or questions you have in mind.

We offer a range of AI/ML solutions tailored to your needs, including:

Predictive Maintenance: Using AI to analyze equipment data and predict failures before they happen, reducing downtime.

Data Analytics & Insights: AI-driven analytics to uncover trends, optimize processes, and support decision-making.

Automation: Machine learning models to automate manual tasks, improve efficiency, and reduce human error.

Intelligent Process Optimization: AI algorithms designed to streamline operations and boost productivity.

Check out our AI/ML capabilities here.

We offer comprehensive ongoing support post-implementation to ensure the smooth operation of your solution. This includes proactive monitoring, regular performance assessments, and optimization to ensure the system meets evolving business needs.

Additionally, our team is always available to address any emerging issues, offer system enhancements, and ensure the solution continues to deliver measurable value over time.

We manage system updates and maintenance through a structured, planned approach to minimize disruption. Updates are tested in a controlled environment before being deployed to production, ensuring the stability of your system.

Our maintenance includes regular checks to ensure optimal performance, as well as proactive monitoring to identify and resolve potential issues. If troubleshooting is needed, our support team is available to quickly diagnose and fix issues, minimizing downtime and ensuring business continuity.

Yes, we offer comprehensive training for your in-house team to ensure they can effectively use and maintain the system. Our training sessions are tailored to your team’s specific roles and include hands-on guidance, documentation, and best practices.

We provide both in-person and remote training options, with follow-up sessions available as needed. This empowers your team to independently manage the solution, improving efficiency and reducing dependency on external support.

We understand that time is of the essence when it comes to critical issues. For such cases, we have established SLAs with defined response times based on the severity of the issue.

For critical issues, our response time is typically within 1-2 hours, and we work to resolve them as quickly as possible. Our support team is always available to address any urgent concerns, ensuring minimal disruption to your operations.

We design solutions with scalability in mind from the very beginning. Our architecture and technology choices are future-proof, allowing for easy expansion or modification as your needs evolve.

We conduct regular reviews and system assessments to identify potential areas for growth or enhancement. As your business and technological landscape changes, we offer strategic recommendations for updates, improvements, or integrations, ensuring that the solution remains aligned with your long-term goals.